Muon Technical Support: Standard
Planned; not presently available. Intended for routine technical queries about equipment operation, basic diagnostics, data quality and software guidance during UK business hours.
View Service PageMuon Technical Support: Enhanced
Planned; not presently available. Intended for operational deployments needing faster technical response, extended agreed coverage, a named technical lead and expert review of detector data.
View Service PageMuon Technical Support: Mission Critical
Available as part of a Geoptic-supported deployment with embedded staff. Provides priority escalation to a designated technical specialist and incident coordination during agreed deployment windows.
View Service PageExtended Warranty
Available now. Two-year extended cover for eligible minor and major repairs, including shipping and associated support. Geoptic will confirm equipment eligibility and coverage terms with the quotation.
View Service PageRemote Monitoring
Available for suitable leased systems. An installed muon imaging system records measurements over time to track density variations in and around the structure. Monthly reports summarise the measurements and observed trends. Priced per monitored site, per month.
View Service Page